BEFORE IT BECOMES A GRIEVANCE
A trained, neutral third party brought in to help two people (or a team) work through a conflict before it turns into a formal grievance, a sickness absence, or a resignation. Confidential, structured, fast.
Book a free 15-minute call Take the free HR Health CheckMost workplace conflicts are not legal problems. They are people problems. Two team members who cannot work together. A manager and a direct report who have stopped trusting each other. A team whose communication has broken down.
Mediation is a structured conversation, run by a neutral, that gets the parties to articulate what they need and what they can offer. It works because nobody is judging anyone. The outcome is an agreement, not a verdict.
How we help
A short, contained process. Usually three sessions across one to two weeks. Confidential, voluntary, without prejudice.
01
Each party meets the mediator separately. They tell their story, identify what they need, and what would make this resolvable.
02
Facilitated face-to-face conversation. Ground rules, structured exchange, working through to a written agreement.
03
30 days later we check in. The agreement holding? Adjustments needed? Lessons for the wider team?
What you get
A working relationship restored, a written mediated agreement signed by both parties, and a confidential note for the file.
Book a 15-minute callUnaddressed workplace conflict costs SMEs much more than the visible incidents. Lost productivity, sick leave, exit costs, replacement hires. Mediation is the cheapest intervention available.
£115k
Max unfair dismissal compensation
Statutory cap, April 2026.
£8-15k
Typical legal defence cost
Whether you win or lose.
12-18
Months to a tribunal hearing
Backlog at most regional ETs.
Book a free 15-minute call to see whether mediation is the right route.
Book your free call